Privacy Policy
At Stravaig Travel Limited, I, Tracy Mitchell, as a franchise owner with Travel Counsellors, take your privacy seriously. As a small business owner working closely with Travel Counsellors, I am committed to ensuring that your personal information is handled securely and responsibly. Your trust is invaluable, and I want you to feel confident when sharing your details with me and my partners at Travel Counsellors.
Stravaig Travel Limited adheres to strict accounts security and privacy practices, covering these areas:
Our approach to your privacy
We collect anonymous statistics about your visit, like which of our pages you viewed. Some third parties, like LinkedIn and WhatsApp, may know you visited this website if you use their services. We can’t control them, but we don’t believe this knowledge poses any threat to you.
If you sign up with us, we take great care to keep your information safe, and we’ll never share it with others without your express permission. All personal information collected by Stravaig Travel Limited is securely stored and managed by Travel Counsellors, my trusted partner. They employ industry-leading data security standards to ensure that your information is protected.
We never share your data with third parties except to help us deliver our own services.
We may transfer your personal information abroad to other countries outside the UK. If we do so, we will ensure the information is held securely to standards at least as good as those in the UK and only used for the purposes set out in this Privacy Policy.
Measuring our visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site, and some basic information about your computer. All of that information is anonymous – so we don’t know who you are, just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site, and so on. Like most websites, we use this information to make our website better.
You can learn more about Google Analytics or opt out if you wish.
Cookies
When you visit the Stravaig Travel Limited website, a small file called a cookie will be saved on your computer’s hard drive. Cookies allow Stravaig Travel Limited to make its website more useful by storing information about your preferences. For example, cookies make it easier for you to use the website during future visits. Cookies do not personally identify an Internet user, although they do identify a user’s computer.
Most web browsers automatically accept cookies, but if you wish, you can set your browser to prevent it from accepting cookies. The ‘help’ portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, by disabling cookies, you may not be able to access all of the features on the site.
Stravaig Travel Limited’s websites may issue cookies for the following purposes:
Social networks
We have a LinkedIn profile. For details of how your personal data are processed, please refer to the LinkedIn privacy policy.
We do not have any access to that information, nor can we control how those networks use it.
Social networks could know that you’re viewing this website if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive, we imagine this is not a concern for most users.
Monitoring telephone calls, emails, and WhatsApp
Telephone calls and WhatsApp messaging are from the telephone numbers provided on this website. Email correspondence with Stravaig Travel Limited will either be with info@stravaigtravel.com, or if you’re speaking with a travel manager, you will find that email correspondence will be with a Travel Counsellors email. For example: Tracy.Mitchell@travelcounsellors.com.
If you sign up for a service
When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name, email address, job title, and place of work.
Stravaig Travel Limited is powered by Travel Counsellors, who will also collect and store information about you and your use of services so as to improve them. For example, they keep a log of what features are being used at any time.
They also log account and transaction history for accounting purposes and to monitor our business activities.
Emails
We may send you email notifications regarding your service (such as invoices).
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with HubSpot, our email marketing provider, so they can send these emails on our behalf.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Online payment
Payment is powered by Travel Counsellors. They say the following:
We use a variety of payment providers to bill for our products online. These companies will have access to your personal and payment information. When paying by credit card, Travel Counsellors do not ever have any access to your credit card details.
We share information with our payment processing providers only to the extent necessary for the purposes of processing payments you make via our website.
Security
Stravaig Travel Limited and Travel Counsellors take many precautions to prevent the loss, misuse, or alteration of your personal information. These precautions include:
Whilst we take great care to ensure any confidential information remains protected, we cannot guarantee the security of data sent over the Internet.
Of course, you are responsible for keeping your password and user details confidential. Nobody at Stravaig Travel Limited or Travel Counsellors will ever ask you for your password, so please don’t trust anybody asking you for it.
Updates to this policy
We may update this privacy policy from time to time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.